What does a small group coordinator at an insurance company do?
Answers: There are two "easy" answers to you question - depending upon whether you are conversation about at an Insurance Company Carrier (like a Humana, UnitedHeathcare, Aetna) or whether you are conversation about an Insurance Broker (who sell insurance).
Carrier - A small group coordinator assists the small group sales department beside employee groups up to 49 (approximately, some carrier make this up to 99!) human resources. The coordinator receives applications, help put the group's coverage in place, and answers service related question for the broker. The coordinator also assists in the renewal process - helping the carter keep/maintain the business. So, for a typical day you might (based on a posting online I simply saw!)
* Review & prepare all sold baggage processing;
* Interact with clients and associates to provide the uppermost possible level of service for newal business.
* Act as an in-office resource to Brokers, securing rates, reviewing cases and securing missing information and processing current business groups and renewals.
* Complete proposals, new business quotes, and rate sheets.
At a Broker - a small group coordinator works as the liason between and employer and the Insurance Carrier. (Usually working next to the Small Group Coordinator at the Carrier!). This coordinator really handles almost everything related to the insurance for the employer, including helping submit applications, tracking down missing ID cards, helping review claims, etc.
Hope this help!
If you are looking at an employment ad, this wants alot more
detail. I work in insurance, as a coordinator, and even I can't notify you! lol coordinate a small group ..