what is a impartial mode to clear my insurance narrative representative staff who do service and sale?my commision 9%?

I currently get approx 9% commision on auto/home sale auto averages 600 every six months. Home about 1000 per year. The staff requests to handle service call as well but I want them to pivot to another product on that give the name. I am properly staffed with 3 agents. they tend do a moment ago sell auto & home insurance and not the energy & health minimal requirements I enjoy set which is 4-5 per month total. they take the underneath salary of $11.50 . Should I bonus them on the auto & home even though they are missing the other opportunitys I enjoy mentioned. they are basically merely taking orders as the phone is ringing stale the hook. I want to be fair and hang on to and retain my loyal team. any suggestions? I would approaching to get them to pivot to other products and come upon the minimum requirements for life & vigour.
Answers:
Partner with an expert surrounded by other fields. I enjoy arrangements with P&C agents, annuity agents, etc.. where on earth I strictly handle the enthusiasm insurance for their clients and refer my life clients to them for P&C.

We do splits on cases. It have been tremdous revenue boost for adjectives parties.

Other Answers:
Sounds similar to you have multiple issues.
1 - the phone is ringing rotten the hook. Do they have the time to do what you would close to?
2 - reduce (or remove) the bonus on the auto & home. Increase the bonus on the time & health.
3 - training. How to pivot, question to be asked, etc etc.
4 - ask them what is stopping them from doing what you ask - or how would they acomplish such a thing.

Simplistic in need knowing a lot more going on for you and your business.