waht is a personal lines CSR/Processor?

it is something to do with an ins. agency
Answers:
A personal lines CSR/processor usually works for an insurance agency/broker and is a (AND SHOULD BE) a licensed being who can sell auto, homeowner, boat, motorcycle, mobile home, motorhome, recreational vehicle insurance, etc. They can also put on the market commercial insurance but primarily they handle the personal lines products and also service client accounts. They are competent to take claim reports, adopt policy premium payments, makes change to policies and are considered the fiduciary party between the client and the insurance company. They work for YOU.

Other Answers:
It is a entity who works for an insurance company. Personal lines means that they would bar auto and homeowners insurance, and not commercial insurance accounts. This person would typically answer the phone and get adjustments to insurance policies. This assignment may or may not require an insurance agents license, depending upon the company.