Insurance claim for TV through Norwich association?
Has anyone done this recently? Just have an accident and the sreen have cracked. The claim team said its passed out to empire direct for assesment and someone will hail as to fix it (which i dont think they can) or replace it. my verbs is will they replace with a similar tv which is immediately 10 years old or will it be replaced beside a like for close to value of when purchased of lb1,600.00
I own an old for topical policy with this insurer for 13 years and never made a claim until that time. So i would be grateful if you can tell me the procedure so i know what i am on roughly and dont get fobbed rotten.
Thanks for you time and help
Answers:
In adornment to the previous answer - you can pay to upgrade. You don't own to have exactly similar to for like. If, for example, they read aloud that an equivalent TV would cost lb500 (it is possible as prices for electrical items go down deeply even after 1 year) and they suggest a Sony XXX, you could pick a different make and model. Just ask Empire for alternatives or rate extra to have something better. Regarding repairs, they don't other bother trying. They might just discuss the vandalize with you over the phone and if it's unlikely (which it might powerfully be at 10 yrs) then they'd dance straight for replacement. If you get stuck, email me.
Hi,
If Empire settle on it is BER (beyond economic repair) next they'll offer you a TV of similar spec's but not the ingenious purchase value. For example, if you have a 32" wide eyeshade TV, that's what they'll replace, even though the cost of that type of TV may have fall a lot since after (and many hold with the arrival of LCD/ Plasma). If your TV have any special features or compatibility with other home entertainment devices (like home cinema systems, stereos etc.) take home sure they supply a TV that will also work with them as that's what you are entitled to.
New for elderly means you get hold of back what you lost, not what you spent. And don't forget if Empire replace your t.v you'll probably enjoy to pay your policy excess to them as okay.
My experience is with another brand of insurance but I don't envision Norwich Union would be any different.