Insurance and financial agent laptop support?
Who do insurance agents and financial advisors use for technical support on their pcs, pdas, and printers. I am an independent IT consultant and I'd resembling to know if State Farm agents, and SmithBarney financial advisor type companies use independent IT consultants to install and maintain their software & hardware systems?
Answers:
If an agent is scientifically advanced enough to use a PDA, they use the Palm Hotline, IF they involve help.
For PC's and Printers, here are several options. Larger agencies hold an IT person, who also take care of backup and interface with the companies. For smaller ones, whichever agency paperwork support program they use, well, THAT company will bestow support (as part of the monthy fee) for their hardware and software. Lastly, a moment ago about every insurance COMPANY have a tech unit, which ALSO provides support for agencies, at no extra charge.
Which means, you're not expected to get IT work farm out to you. Sorry.